AGB
General Terms and Conditions (GTC)
1. User and Scope
a) The user of the following General Terms and Conditions is:
LED-TECH.DE optoelectronics GmbH
Managing Director: Mr. Stefan Lenz
Thomas-Edison-Straße 1
D-47445 Moers
hereinafter referred to as the User -
All contracts with the User are exclusively based on the following General Terms and Conditions.
b) These General Terms and Conditions of Delivery and Payment apply to all our contracts, deliveries, and other services, unless they are modified or excluded with our express written consent. The purchaser's terms and conditions of purchase apply only if we acknowledge them in writing. ```
c) The buyer further declares acceptance of the license terms of the respective manufacturers included with the products that are the subject of this contract. Product names and logos are the property of the manufacturers and may not be used without their permission.
2. Contract Content and Conclusion
a) All information regarding our offers is subject to change due to technical advancements. We reserve the right to correct printing errors and other mistakes.
b) The purchase contract is concluded upon acceptance of the order by the seller. Acceptance occurs through dispatch of the goods to the buyer, without the need for a written declaration.
3. Cancellation Policy
Consumers have a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity:
a) Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (LED-TECH.DE optoelectronics GmbH, Thomas-Edison-Straße 1, 47445 Moers, Tel.: +49 2841/97917-10, Fax: +49 2841/97917-29, Email: You must inform us (service@led-tech.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods beyond what is necessary to ascertain their nature, characteristics, and functioning. The deadline is met if you send the goods before the fourteen-day period expires.
b) Cancellation Form
If you wish to cancel the contract, please fill out this form and return it.
To
LED-TECH.DE optoelectronics GmbH
Thomas-Edison-Straße 1
47445 Moers
Germany
Fax: +49 2841/97917-29
Email: service@led-tech.de
I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
Positions:
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Ordered on (*) ________________ / received on (*) ________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only for notifications on paper)
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Date
(*) Delete as appropriate
c) Cancellation/Exchange of Production-Made Goods
Our business customers can always expect the latest binnings and circuit board components from a carefully selected batch. Generally, ordered quantities of assemblies are produced on a per-order basis. For this reason, an exchange of these products due to incorrect orders or similar issues is unfortunately not possible, as resale is neither feasible nor economically viable due to the specific selection and/or quantity. The statutory right of withdrawal generally applies only to private customers.
4. Prices and Terms of Payment
a) The purchase agreement is based on the prices published at the time the order is received. Should the VAT rate change between receipt of the order and delivery of the goods, the VAT rate valid at the time of delivery shall be deemed contractually agreed. This also applies in the event of a price increase in the book market due to statutory fixed book prices.
b) The purchase price is payable and due in accordance with the payment terms specified in the invoice accompanying the goods. If the buyer defaults on payment of the purchase price, the seller reserves the right to charge default interest at a rate of 5% above the respective base interest rate. The buyer is entitled to prove that either no damage or only a lesser amount of damage has been incurred due to the delay.
c) In the event of a payment default, the seller reserves the right to suspend any further delivery claims of the buyer arising from other purchase agreements until the default is resolved. The user is not liable for any damages incurred by the buyer as a result of such non-delivery.
5. Availability and Substitute Delivery
a) Delivery to the customer by the supplier is always subject to correct and timely delivery to the supplier by its own suppliers. This does not apply if the supplier is responsible for the lack of availability. Claims for damages by the buyer in the event of delayed or incomplete delivery due to the aforementioned circumstances are excluded, unless the supplier is guilty of gross negligence. In the event that ordered goods are unavailable, the supplier undertakes to notify the buyer immediately. The supplier reserves the right to send goods of equivalent price and quality that are fully functional instead of the ordered goods. In this case, the buyer has the right to return the delivered goods free of charge.
b) Should ordered goods no longer be available, the supplier is entitled to withdraw from the contract. Claims for damages by the buyer in this respect are excluded.
c) Deliveries exceeding the stated quantity and quality (e.g., higher LED binnings/generations) are always subject to change.
6. Transport Damage
In the event of transport damage, the buyer is entitled to refuse acceptance of the shipment. In the case of concealed transport damage, the buyer is obligated to contact the delivering carrier or freight forwarder upon receipt of the goods and prepare a written report of the damaged shipment. This report, along with the damaged goods, must be provided to the supplier, which then entitles the buyer to a replacement delivery.
7. Retention of Title
a) The goods remain the property of the seller until full payment has been received.
b) The buyer may not dispose of the goods subject to retention of title.
c) In the event of third-party access to the goods subject to retention of title, in particular by bailiffs, the buyer must inform the third party of the seller's ownership and notify the seller immediately.
d) If the buyer fails to comply with the obligation under point 7. c), the seller is entitled to withdraw from the contract and demand the return of the goods subject to retention of title.
8. Software/Licenses/Literature
The buyer declares that by opening the sealed packaging or by using the goods, they accept the manufacturer's license terms and are solely liable for any damages resulting from a breach of these terms.
9. Warranty
The seller warrants that the goods conform to the contract in accordance with the provisions of the German Civil Code (BGB) on the sale of goods (§§ 433 et seq. BGB). If the contract is a commercial transaction pursuant to § 343 of the German Commercial Code (HGB), the buyer is subject to the obligation to inspect and give notice of defects pursuant to § 377 HGB. When asserting warranty rights, the buyer is obligated to send the defective goods to the seller at the seller's expense, along with a detailed description of the defect.
10. Liability
a) The supplier is not liable for damages due to defects in the delivered goods, unless intent or gross negligence can be attributed to them.
b) The supplier cannot be held liable for data loss. The buyer is solely responsible for backing up their data and uses any supplied software at their own risk.
c) The buyer is responsible for ensuring compliance with any applicable standardized norms and guidelines for themselves or the (end) product. Product testing for compliance with standards and guidelines must always be commissioned separately and is not automatically included in goods produced to customer specifications. The supplier is not liable for damages of any kind that the buyer incurs directly or indirectly as a result of their potential obligation to comply with certain standards and guidelines.
11. Free Gifts
The free gifts offered by the seller are a complimentary service. The description and presentation of the free gifts are subject to availability at the time the order is received. The seller reserves the right to provide the buyer with an equivalent free gift in the event of unavailability. The seller assumes no liability whatsoever for the free gifts.
12. Data Protection
a) The data necessary for processing your order will be stored in our IT system in accordance with the provisions of the Federal Data Protection Act and the Telemedia Act to ensure error-free and prompt order processing.
b) Furthermore, for the purpose of credit assessment, we use credit information based on mathematical-statistical methods from the respective credit agencies and Schufa.
c) The buyer is entitled to object to the use of their address data for our advertising purposes. This data will not be shared with third parties for commercial purposes.
d) We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses cookies. The information generated by the cookie about your use of this website is generally transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf to evaluate your use of our website, to compile reports on website activity, and to provide us with other services relating to website activity and internet usage. Pseudonymous user profiles may be created from the processed data. We only use Google Analytics with IP anonymization enabled. This means that Google will truncate/anonymize the IP address of users within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by adjusting their browser settings accordingly; users can also prevent Google from collecting and processing data generated by the cookie and related to their use of the online service by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de Further information on Google's use of data for advertising purposes, as well as settings and opt-out options, can be found on Google's websites: https://www.google.com/intl/de/policies/privacy/partners/ ("How Google uses data when you use our partners' sites or apps"), http://www.google.com/policies/technologies/ads ("How Google uses data for advertising"), http://www.google.de/settings/ads ("Manage the information Google uses to show you ads"), and http://www.google.com/ads/preferences/ ("Control the ads you see"). Disable Google Analytics Please note that this website uses Google Analytics with the extension "_anonymizeIp()", which means that IP addresses are processed in truncated form only, thus preventing direct identification of individuals. e) From the The new General Data Protection Regulation (GDPR) applies from May 25, 2018. 13. Information on Online Dispute Resolution In the first quarter of 2016, the EU Commission established the so-called "ODR platform" for online dispute resolution. This platform serves as a point of contact and is intended to contribute to out-of-court dispute resolution. This applies to contractual obligations arising from transactions concluded online.
Link to the EU Commission's Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr
14. Applicable Law and Jurisdiction
a) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
b) If the buyer is a merchant as defined by the German Commercial Code (HGB) or a legal entity under public law, Moers shall be the exclusive place of jurisdiction.
15. (Promotional) Vouchers - Terms and Conditions for Redeeming Vouchers
a) Vouchers are valid for 3 years from the date of issue.
b) The maximum value per voucher is €500.
c) Vouchers can only be redeemed once on our website http://www.led-tech.de and are not reusable after their balance reaches €0 or after their expiry date.
d) The voucher holder can change, meaning you can give the voucher as a gift to someone else if you wish. However, only unused vouchers with a full value can be transferred; no remaining balances can be transferred. Partial or remaining balances cannot be transferred to other people.
e) Vouchers can be redeemed with a minimum order value of €25. Only one voucher can be used per order.
f) Only one voucher from each promotion can be redeemed per person. It cannot be combined with vouchers from other promotions.
g) Some promotional vouchers are limited to specific product groups or individual items. In this case, shipping costs cannot be paid using a voucher. Furthermore, there are other promotions for new customers where vouchers can only be redeemed successfully if a customer account has not yet been created.
h) Vouchers cannot be redeemed for cash. Resale or trading is also prohibited. Only gift vouchers can be applied to existing orders. This does not apply to promotional vouchers.
i) If the voucher value is insufficient to cover an order, you can pay the difference according to the standard payment terms.
j) Remaining balances will be credited to the voucher account until the voucher's expiry date. After that, they can no longer be used. Please note the expiry date of your voucher. Promotional vouchers cannot be extended.
k) Using vouchers to purchase other gift vouchers is not permitted.
16. Industrial Quality (Profiles and Bars): All profiles and bars are industrial quality products, not decorative or furniture quality. This means that minor scratches or burrs from sawing are perfectly normal and do not constitute a defect under product liability or warranty law.
17. Custom-Made Products & Cut-to-Size Items:
According to § 312g para. 2 no. 1 of the German Civil Code (BGB), the right of withdrawal is excluded for goods that are manufactured according to customer specifications. Custom-made products include, in particular, pre-assembled and/or further processed components as well as cut-to-size items of any kind, regardless of quantity and material. The same applies to all goods and services that are individually compiled according to customer requirements, offered by prior written quotation, accepted, and delivered. 17. Custom-Made Products & Cut-to-Size Items: ...
The tolerance for cut profiles and bar stock is +/- 2 mm.
18. Miscellaneous
a) Multiple orders with the same content must be clearly marked to prevent duplicate deliveries. If this marking is omitted, the additional costs will be borne by the buyer.
b) All offers are always subject to change and non-binding. Returns due to "dislike" are generally excluded.
c) Due to manufacturing tolerances of the LEDs, which are state-of-the-art, slight variations in color (color temperature) may occur. Therefore, it cannot be ruled out that LEDs from the same production batch (selections) may be perceived differently. This does not constitute a defect as defined by the German Civil Code.
d) The technical specifications for all offered products are taken from datasheets and information brochures of the respective manufacturers and may be subject to tolerances, deviations, and technically necessary changes. Please also refer to the information provided in the manufacturers' materials.
e) Should individual provisions of these terms and conditions be or become invalid in whole or in part, the validity of the remaining provisions shall not be affected.
Supplementary Terms and Conditions for Quick-Carts
Quick-Carts
Supplementary Terms and Conditions for Promotional Vouchers
- Participation is free and non-binding.
- All persons aged 14 and over are eligible to participate.
- Participation is limited to residents of Germany.
- Prizes can be claimed after entering personal data.
- Cash payment or offsetting of prizes is not possible.
- As with any prize draw, recourse to legal action is excluded for the Christmas vouchers.
- Prizes are not necessarily shipped with insurance. Therefore, there is no legal claim or compensation for the goods in the event of loss by the courier.
- Saving the code and thus later total payment or payment in conjunction with other promotions is not possible.
- Data protection: Members' personal data is stored for internal coordination of administrative processes. All participants can request the deletion of their data at any time.
Moers, January 2nd 2026
The Management